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CT Innovation Day 2023 showcased the incredible potential of AI technology in transforming the way businesses interact with their customers. This event was co-hosted by EasyPicky, the next-generation Image Recognition for retail powered by AI, collecting and analyzing field data. Industry & business leaders from an array of sectors came together under one roof—next to the Eiffel Tower—to address AI’s role in the future of work.
CT Innovation Day 2023 was an opportunity The prevailing consensus? for valuable hallway conversations in addition to the many sessions around the AI is a positive disruptor, transforming role of AI in business. industries and helping to smooth out customer experiences. But there are The event started off with the following some roadblocks when it comes to question: Is AI a force for good or evil? implementing the technology.
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Watch Alex Patsko of Customertimes share his thoughts during the introduction of CT Innovation Day: AI Edition. Play on Youtube Watch Marine Bibal of EasyPicky talk about practical implementation of AI in the CPG Industry. Play on Youtube
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Industry Insights: Schneider Electric Schneider Electric’s Irina Zubova, VP of Digital Sales & Customer Support enablement, shared the company’s journey in implementing AI solutions nearly six years ago. Irina’s experiences underscored that a successful AI integration transcends technology; it hinges on human readiness and trust in AI’s recommendations. “We assumed everyone would jump on this opportunity to be guided by AI technology, but at the end we didn’t accommodate the users to trust [the AI] recommendations, and this is the biggest reason for the failure,” Irina said, referring to an AI-related case used at the company. Buy-in from internal and external stakeholders is necessary before implementing any type of AI solutions, Irina said. Play on Youtube
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Alex Shevelenko of Relayto shares insights around using AI-driven technology to successfully connect with your customers & consumers. Play on Youtube Umego’s Sean Dunn explains why adding the human element into your AI solutions is the key to business success. Play on Youtube Bachir Kane, and Frederic Wickert of Microsoft share insights around AI shaking up marketing departments, and other functions of work. Play on Youtube
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Industry Insights: L’Oréal x EasyPicky Team members from L’Oréal shared their thoughts around AI’s transformative potential in the business world, especially in the enhancement of field sales. Team members from L’Oréal shared their thoughts around AI’s transformative potential in the business world, and how EasyPicky’s AI implementation could streamline manual processes, ensure transparency, and equip sales representatives with tools to bolster efficiency. Morgan Marquet, B2B Sales & Retail Execution Product Leader at L’Oréal, underscored the importance of valuable data when using AI tools. “The first biggest challenge is the quality of data, because if you don’t have the best Play on Youtube data, it impacts the results,” Morgan said.
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Francois Kanfer Adrien Combet Dana Winkler Global Senior Manager Accelerator of the Sales Head of Salesforce Commercial and Business Teams Transformation Effectiveness Development Pernod Ricard Stada Arzneimittel HARTMANN GROUP
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In this presentation, Alex along with Anna Mark & Ken Tentsura of Customertimes look at some of the use cases involving key Customertimes products. Play on Youtube Dmytro Kobryn and Mykhailo Maksymenko of Customertimes look at how AI is intersecting with data & analytics. Play on Youtube
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