Industry Insights: Schneider Electric Schneider Electric’s Irina Zubova, VP of Digital Sales & Customer Support enablement, shared the company’s journey in implementing AI solutions nearly six years ago. Irina’s experiences underscored that a successful AI integration transcends technology; it hinges on human readiness and trust in AI’s recommendations. “We assumed everyone would jump on this opportunity to be guided by AI technology, but at the end we didn’t accommodate the users to trust [the AI] recommendations, and this is the biggest reason for the failure,” Irina said, referring to an AI-related case used at the company. Buy-in from internal and external stakeholders is necessary before implementing any type of AI solutions, Irina said. Play on Youtube